
Recommendation: make a tailored booking with dedicated support to ensure seamless passage from curb to gate. A vvip arrangement ensures everything you need, with each step delivered with ease.
At shanghai, baiyun, guangzhou, and xinzheng hubs, their specialists meet you upon landing, tag багаж, and arrange a dedicated vehicle ride to the next stage, so nothing slows you down.
Step by step, the crew handles багаж, clears security with coordinated support, and guides you to the ride to your connecting segment. For the busiest windows, this path yields the most efficient flow.
Across chinese hubs, the made and tailored approach keeps your agenda on track, even if you are balancing meetings and a round of golf. Their team ensures their schedule remains tight, coordinating booking details and the handoff of багаж.
With bilingual chinese language support, the team communicates in real time, ensuring passage remains seamless. To reserve, choose a tailored booking for xinzheng, shanghai, baiyun, or guangzhou, with a dedicated team member to coordinate your ride and багаж handoff.
China Airport VIP Service Guide
Recommendation: hire a private assistant to manage their terminal guidance and pre-flight procedures, ensuring a seamless transition and everything organized in an ordered checklist that answers questions before flights.
In chongqing eastern hub, approach the airporteos counter on arrival to confirm exit gates and seat assignments; their assistant can clarify questions about immigration, security, and onward flights, making the initial experience luxury-made and well choreographed.
In fuzhou and macau, pre-arrival coordination includes a private transfer to the next terminal, ensuring a smooth transit and consistent service standards; airporteos can provide real-time updates and document checks to prevent delays.
During the journey, maintain an ordered itinerary with pre-flight notes, so check-in, security clearance, and boarding align with flights; the assistant tracks progress and prompts any missing documents to ensure everything stays on track.
To maximize the experience, request a single point of contact who speaks your language, handles their steps, and provides updates so you can concentrate on work or leisure; this approach keeps the transition smooth from terminal to next flight in eastern hubs like chongqing and fuzhou, and even through macau-based itineraries.
China Airport VIP Service: Fast Track, Private Lounge & Contact us and we’ll help you
Order a tailored package that includes gate-to-gate assistance and expedited formalities at the terminal, designed to ease every step for chinese travelers and their companions, made simpler by a tailored approach. The most effective approach covers transportation options, lounge access, and a suite of checks handled by a dedicated assistant who knows xinzheng routes and shijiazhuang operations, ensuring comfort from arrival to boarding.
In shijiazhuang and taiyuan hubs, the service extends to on-site arrivals where assistants meet at the gate, guide through airport formalities, and ensure checks are completed smoothly, with all paperwork ordered and pre-approved to reduce queues.
The package adapts to groups of persons and individuals, offering tailored options that span terminal corridors, gate-to-gate transfers, and airline coordination, so the entire journey feels seamless. The suite experience in the lounge area provides comfortable seating while staff handles routine checks and security formalities.
For chinas travelers, this program combines customized transportation and language-friendly assistant support to reduce stress, making their journey more predictable.
Contact us and we’ll help you pick transportation options, itinerary planning, and airline liaison services; our assistant coordinates with the carrier and airport staff to extend the ease of travel throughout. This approach suits most itineraries, including transfers that require gate-to-gate support and ongoing updates across the terminal network, with assurances for chinese travelers and their companions.
Fast Track: what to expect at check-in and security
Choose options for expedited clearance at least two hours before flights; have your passport, booking reference, and destination ready to move through the real check-in and formalities with minimal wait.
A dedicated agent will assist you at the desk, verify documents, and guide you to the express line; their support keeps the pace steady throughout the traveling process.
Security screening remains quick if you adhere to the lane instructions, remove metal items, place liquids separately, and keep the boarding pass within reach.
The enhanced path is available at multiple hubs such as Meilan, Tianfu, Xiaoshan, Changshui, Urumqi, Wuhan, Chongqing; vvip travelers may access a dedicated counter, making the start of every stage smoother.
Before you proceed, expect a brief check of your business travel purpose; the team may collect data to tailor options for your itinerary and ensure everything aligns with local rules, with the process made simpler for you.
Upon arrival at the checkpoint, proceed to the gate with confidence; the service aims to deliver a capital-level, smooth experience for real travelers and their crews, from the first formalities to the final boarding.
Private lounge access: eligibility, hours, guest policy
Verify eligibility online before departure to secure seamless access to the premium suite area; status from premium cabins or alliance programs typically qualifies, and in Pudong and Xiaoshan you can confirm a quick entry for you and up to two guests by presenting boarding pass and photo ID at the entry after exit; arrange transportation or a ride in advance to keep the pre-flight flow stress-free.
Hours vary by location: Pudong runs roughly 05:00–23:00; Xiaoshan 06:00–21:00; Nanning and Wuhan typically 05:30–22:30; Taiyuan about 05:30–22:00; Xinzheng 05:00–22:30; Macau areas may extend later depending on schedules; always check online right before arrival to avoid lines.
Guest policy: most programs permit up to 2 accompanying guests; some sites restrict to one; children under a certain age may follow age rules; add guests via online assistant or in-terminal help desk; note any fees; in Pudong, Xiaoshan, and Xinzheng you can arrange an online guest add-on; in Gonggar and Zhengding availability may vary; plan ahead to avoid lines and ensure bags claim steps are covered.
| Airport | Eligibility | Hours | Guest policy |
|---|---|---|---|
| Pudong (PVG) | Online verification for premium status or alliance members; show boarding pass and photo ID | 05:00–23:00 | Up to 2 guests; children under 12 may be admitted free where allowed |
| Xiaoshan (HGH) | Online login or partner program | 06:00–21:00 | 1 guest included; additional guests may be added for a fee |
| Nanning (NNG) | Cardholder or eligible loyalty tier | 05:30–22:30 | Up to 2 guests; capacity may affect availability |
| Taiyuan (TYN) | Online verification or cardholder | 05:30–22:00 | Up to 2 guests; child policy varies by day |
| Wuhan (WUH) | Premium cabin or alliance status | 04:30–23:30 | 2 guests allowed; fee for additional entries |
| Xinzheng (CGO) | Online login or partner access | 05:00–22:00 | 1–2 guests depending on program |
| Zhengding (SJW region) | Limited access for selected cards | 05:30–21:00 | One guest typical; verify on arrival |
| Gonggar (LXA) | Partner program eligibility | 05:00–20:00 | 1–2 guests; schedule-dependent |
| Macau (MFM) | Partner-network eligibility | Dependent on terminal hours, often around the day | Guest policy varies by lounge partner |
Meet and greet: arrival assistance and immigration support
Book ahead a dedicated arrival concierge and posted name sign to ensure immediate attention on arrival, especially for elderly travelers.
Coordinate with the team to craft a personalized plan: include terminal meeting point, documented information, and transfer options. Use airporteos for real-time updates and ensure the group can proceed stress-free.
- Booking details and arrival briefing: send the passenger list, full names as in passport, passport copy if required, and flight numbers to the concierge; include the preferred sign text (posted) and a contact point on arrival.
- Greet and orientation at the terminal: the concierge meets the group with a clear greeting, helps with bags, and escorts to immigration counters, keeping everyone in view, especially elderly travelers; provide additional attention where needed.
- Immigration support and documentation: guide through forms, answer questions, and avoid delays by having forms ready; handle language needs and coordinate with staff on the ground.
- Transfer after clearance: assist with bags to the transfer point, whether hotel drop-off or city center meeting point; confirm driver details and ETA, and provide a stress-free handoff to the next stage.
- City network and options: for Beijing, Hangzhou, Shijiazhuang, Taiyuan, Hefei, Baiyun, Gonggar, and other terminals, select the appropriate option and vehicle type; tailor the plan to the party’s pace, provide personalized information, and adjust as needed.
Privacy and security: data handling and discreet service
Typically, identity data is verified online via encrypted channels before any processing. Limit collection to what is strictly necessary and ensure data in transit remains protected.
Across hubs such as shanghai, xianyang, and tokyo, the approach to data handling follows a privacy-first standard, minimizing exposure during waiting periods and public lines.
- Data minimization and lines exposure: collect only essential detail for departure steps; most requests are fulfilled with minimal data sharing; waiting times are reduced through targeted data-use policies.
- Identity verification and access control: online verifications are performed by select staff; the system verifies credentials prior to authorizing actions; access logs monitor who verifies what, with two-factor checks where feasible.
- Data sharing and tokens: sharing with external partners is restricted; when needed, tokens replace real identifiers; connecting data exchanges require guest consent and strict policy alignment.
- Privacy in public spaces: waiting areas use privacy screens and controlled sightlines; staff avoid discussing sensitive details in lines; guests can request masked communications where possible.
- Luggage and claim handling: tagging and claim processes are designed to protect personal data; guests claim belongings at controlled points, with data exposure minimized during scans.
- Transportation and exit coordination: discreet transportation arrangements are scheduled via secure channels; exit hand-offs to vehicles are performed with minimal data disclosure; guests may request online status updates and direct-to-car transfers.
- Regional and partner coverage: teams in shanghai, xianyang, and tokyo cover eastern routes; wakachina partnerships may be used to sustain consistent privacy standards across networks; routine audits ensure policy adherence.
- Guest empowerment and control: guests may review stored data and request corrections or deletion where allowed; most updates are completed promptly; requests regarding travel date or contact details are prioritized.
- Amenities and relaxation: waiting areas include quiet corners and relaxation features; privacy-focused layouts reduce conversation reach and support calm moments before departure; optional activities like golf simulations can help ease tension without compromising data handling.
- Privacy and security reminders: always use online channels provided by the platform; verify credentials before sharing travel details; privacy remains the default in all steps from first contact to exit.
How to contact us: response times, required details, and booking steps

Submit online via our form at least 24 hours before your travel to guarantee quick handling and pre-flight planning; youll receive a tailored plan for every airport you use within minutes during office hours. For routes such as tokyo or santorini, the plan includes greet instructions and gate-to-gate options to simplify the process.
Response times depend on region and demand. During business hours, expect replies in 15-30 minutes; outside these hours, responses typically arrive within 60 minutes. For centers across northern routes, taiyuan, xiaoshan, or other airports, you can also contact us by email or phone for urgent needs, and youll be updated promptly.
Required details: full name as on passport, date of birth, nationality, passport number (where required), flight details (flight number, airline, date and time), number of travellers, pickup city and destination, language preference, accessibility needs, mobile number, and a working email. Include any special instructions such as gate-to-gate transfers or greet at arrival to ensure seamless control of the plan. If you want to extend or adjust, note that in advance and youll be accommodated.
Booking steps: Step 1: select your preferred package at the chosen airports such as xiaoshan, taiyuan, tokyo, or santorini. Step 2: provide flight and traveler details. Step 3: review pricing and terms. Step 4: confirm and complete payment. Step 5: receive a confirmation with a reference number. Step 6: if plans shift, you can extend or modify up to 24 hours before the event.
Tips for smoother planning: keep every detail aligned with your itinerary, coordinate early with southern or northern routes, and consider elderly travellers who may need extra assistance. A stress-free experience comes from clear information and a realistic ride window; you can greet staff on arrival and maintain control of the steps to ensure a calm, simple progression. Before you select flight, gather information about check-in times and required documents to extend ease across the journey.